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FAQs

If you don’t find your answers here, drop us an email: info@dateboxclub.com 

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How much is it?

The price varies depending on the length of your subscription; our multi-month subscriptions are somewhat discounted. 

Please click on "Subscription Plans" in the menu at the top of the page to see our current prices for all options. 

Multi-month plans are pre-paid upfront for the full term.

Prices shown are before taxes, which will be calculated at checkout.

Ground shipping is free.  Expedited shipping (2-3 day) is available at checkout.

How soon will I have my DateBox?

We ship from CA weekdays except major holidays.  

Free shipping is via ground service and is usually received within a week even on the East coast.  Transit times  increase during the Christmas rush.

Expedited shipping is available at checkout.

We suggest you schedule your 1st date-night for about two weeks from your order date, but they usually arrive sooner.  

What's in a DateBox?

Everything you need for a great date-night. We spend many hours creating and curating our date-nights to make sure they are top-notch. You won’t receive a bunch of random items that you need to make into a date. We include step-by-step instructions for a complete activity, and all the elements to execute it perfectly.  

Our date-nights fit one of three general themes, which will rotate during your subscription:

•    Game Night
•    Deep Connections
•    A craft activity

Every date-night has a component specifically designed to create more connection.

Our DateBoxes are NOT themed around sex & romance. They are designed to help couples do something new & fun together. 

Each date-night will be different; all are fun & engaging – and sometimes designed to push your boundaries a little bit. You might find yourself learning about a new food, or wielding a paint brush together.  

Our guarantee is that you’ll do something fun together – and you’ll have a shared experience that will grow your relationship. 

You can see more dates by going to What's In The Box.

Who are these date-nights designed for?

Anyone in a committed relationship will enjoy our boxes. They’re not age-specific, and don’t require athletic capabilities. Our couples include:

•    Couples with Children
•    Empty Nesters
•    Newlyweds
•    Gift Givers (this is a great wedding gift)

How does the auto-renew work?

All of our regular subscription plans will auto-renew until you cancel, which you may do at any time.  

Unless the plan you're choosing has "Gift" in the name it will auto-renew.

You'll get an email reminder several days before every renewal.

Cancelling your subscription will prevent it from renewing.   If you were on a multi-month plan and would like a refund for unshipped date-nights please contact us. 

How do the gift plans work?

Gift plans are prepaid for however many months you choose.   There is no auto-renew on these plans.

All communications regarding future shipments will go to the email entered at checkout.   If you want the initial order confirmation but want them to get future updates, enter your email then contact us to update it.

We'd be thrilled to have your recipients continue.  If they do a new order with a different email the system will not recognize them as continuing customers and they will get repeat date-nights.

Please have them reach out to us to ensure they don't get duplicate date-nights.   

Can I easily change delivery dates or cancel?

Of course! You can reschedule, pause or cancel any time via your customer account (easily accessed via email or the home page on our website). 

Or, by sending an email to us at: info@dateboxclub.com. Please include your name and address. 

We strive to create great experiences for our customers as long as you're with us.  And, if you need to stop for any reason we want to part on good terms so you'll come back or refer friends.   

If you chose a prepaid subscription, we will refund unshipped date-nights on request.  To do so, please reach out to us.

What if I don't like one of the date-nights?

Every box is different and you'll have favorites.  If there's one that you didn’t enjoy as much as the others, please bear in mind the whole experience.   

And, do reach out with feedback at: info@dateboxclub.com. We love to hear from you and if something's just not right, we'll do our best to make it right.

Also, if you have a great idea you’d like to see in one of our boxes, pass it along to the same email!